Thomas StricklandMay 25, 20232 minIT SupportElevating IT Infrastructure: The Unsung Heroes of Support TeamsIn the modern technology landscape, the ability to achieve uninterrupted communication and connectivity is critical for organisations to...
Thomas StricklandMay 2, 20232 minIT SupportIT Support in a Hybrid WorkplaceThe Rise of Hybrid Work: Why IT Support Needs to Evolve The pandemic has brought a seismic shift in the way we work. While flexible...
Thomas StricklandMar 16, 20232 minJob SearchGetting Hired in IT SupportHiring managers often look for several key traits and skills when hiring for IT Support roles. Here are some of the most important...