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IT Support Analyst (Level 2)



Job Type




Up to $85,000 + super

About the Role

We are working with a technology company that creates a variety of analysis-based tools, with top tier clients.

You will be joining a diverse culture of highly intelligent, values-driven people who like to have fun, are passionate about their product, and generally care about creating products improve the lives of millions of users across the globe.

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About the Company

The successful applicant will be responsible for providing technical support to our clients via phone, email, or in-person. Experience with troubleshooting hardware and software issues, providing excellent customer service, and working collaboratively with other members of the IT team are all needed for this role.


  • Provide technical support to clients via phone, email, or in-person

  • Troubleshoot hardware and software issues

  • Install and configure software applications and hardware components

  • Perform regular system maintenance and updates

  • Monitor and respond to system alerts and notifications

  • Document and track support requests using the internal ticketing system

  • Sourcr
  • LinkedIn
  • Linktree
  • YouTube
  • Email


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